Torel Palace Lisbon Hotel, Lisbon - Reviews, Room Options & Prices 2025

Book and save

up to 10%

compared to Booking.com

Key details

About the Hotel

Rua Camara Pestana, 23, Lisbon, Portugal

Torel Palace Lisbon, a 5-star hotel comprising three 19th-century buildings, features two historic mansions and a swimming pool garden. The hotel offers airport shuttle, babysitting, massages, concierge, daily maid and 24-hour room service.

Royal View Rooms

The 33 rooms at Torel Palace Lisbon are divided into 6 categories ranging from Standard to Royal with views. Each room includes wooden floors, air conditioning, minibar, and either bathtubs or rainfall showers.

Portuguese Dining Experience

Cave 23 restaurant serves dishes like swordfish with garlic and seaweed. Guests receive a quality buffet breakfast featuring Portuguese products, fresh orange juice, and homemade cakes.

Pools and Wellness

The property features two swimming pools, a spa with treatment rooms, Turkish bath, and a gym. Free yoga classes are held every Saturday morning.

Central City Location

Torel Palace is 5 minutes' walk from Martim Moniz and 10 minutes from Rossio. The Largo de Sao Domings square, 13th-century Igreja de Sao Domingos church, and National Theater Dona Maria II are within 5 minutes on foot.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Suite

Max:

2 persons

45 m²

Bed options:

1 King Size Bed

Garden view

Shower

Coffee machine

room details

Check Prices

Royal King Room

Max:

2 persons

30 m²

Bed options:

1 King Size Bed

Garden view

Shower

Coffee machine

room details

Check Prices

King Room

Max:

2 persons

24 m²

Bed options:

1 Double bed

Shower

Coffee machine

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A guide to all available transportation options

City Center

Lisbon1400 ft

Airports

Humberto Delgado (LIS) 4.0 mi

Aerodromo Municipal de Cascais (cat) 13.5 mi

Train

Rossio Train Station1700 ft

Metro stations

Restauradores Metro1400 ft

Bus

Bus stop1000 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

EUR 20 per day

Baggage storage

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key access

Guest Parking

Electric kettle
Dryer
Cookware/ Kitchen utensils

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Special diet menus

Children

Cribs
Babysitting/Child services
Children's menu

Spa & Leisure

Beach umbrellas
Sun loungers

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries

Self-catering

Electric kettle
Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

Rua Camara Pestana, 23, Lisbon, Portugal

Map view

street view

Rua Camara Pestana, 23, Lisbon, Portugal

City landmarks

Castle

Castle of Sao Jorge

5200 ft

Square

Praca do Comercio

4900 ft

cnrs Rua de Santa Justa & Largo do Carmo

Santa Justa Lift

3800 ft

Market

Time Out Market Lisboa

1.2 mi

Church

Lisbon Cathedral

4200 ft

Church

Miradouro da Senhora do Monte

4200 ft

Museums

Alfama

1.0 mi

Square

Graca Church and Convent

2700 ft

Rua Augusta 2 Praça do Comércio

Arco do Triunfo

4100 ft

Church

Miradouro Sao Pedro de Alcantara

4500 ft

Church

Church of Sao Roque

3200 ft

Church

Igreja do Menino Deus

3000 ft

Museums

National Museum of Ancient Art

1.5 mi

Museums

Calouste Gulbenkian Museum

1.5 mi

LisbonPortugal

Bairro Alto

4300 ft

Avenida da Liberdade

Liberty Avenue

3700 ft

R. Cais de Santarem 23

Palace of the Chafariz d'El Rei

4300 ft

Monastery

Church of Sao Vicente of Fora

4500 ft

Museums

The National Museum of Contemporary Art

4500 ft

Museums

Carmo Archaeological Museum

3200 ft

Square

Luis de Camoes Square

4200 ft

Castelo de Sao Jorge

Tower of Ulysses

2300 ft

Museums

Museu do Fado

4300 ft

LisbonPortugal

Chiado

3500 ft

Church

National Pantheon

1.1 mi

Garden

Natural History Museum and Botanical Garden

5000 ft

Parks

Parc Eduardo VII

1.5 mi

Nearby

Square

Rossio Square

2000 ft

Rua das Portas de Santo Antao

Casa do Alentejo

800 ft

Events

Lisbon Coliseum

1300 ft

Restaurants

Solar dos Presuntos

1700 ft

Rua das Portas de Santo Antao 150

Cervejaria Ramiro

2800 ft

Avenida Almirante Reis 1

Hard Rock Cafe

1800 ft

Avenida da Liberdade 2

Cave 23

800 ft

Rua Camara Pestana 23 Torel Palace

Lasanhas do Campo

400 ft

Calcada de Santana 175 Jardim do Torel

Tempero Gaucho

1800 ft

Rua das Portas de Santo Antao 142

Companhia do Largo

1700 ft

Largo da Anunciada 20

Cervejaria Bar Derbi

1500 ft

Rua das Portas de Santo Antao 125 Next to Avenida de Liberdade

Zenith Brunch & Cocktails

2300 ft

Rua do Telhal 4A

Reviews and Ratings

Feedback from previous guests about their experience.

64%

enjoyed the hotel and would happily stay again

6.4/10

Nice

Rooms

7.6

Location

9.0

Service

9.0

Dining

8.2

Oscar

United Kingdom, December 2024

6.6/10

My stay at Torel Palace Lisbon was a blend of luxury and warmth. The amazing views of Lisbon were truly a highlight, and the staff went out of their way to ensure I felt comfortable. However, I did encounter some noise issues from other guests, affecting my overall experience.

Rooms

8.0

The room was elegant and spacious, though I did experience some sound disturbances from upstairs. A more uniform design across the hotel would enhance the overall feel.

Service

10.0

The staff was incredibly friendly and always ready to assist, making me feel valued throughout my stay.

Location

9.0

Set high above the bustling city, the hotel offered peaceful surroundings and stunning views, yet it was still conveniently close to attractions.

Dining

8.0

Breakfast options were varied and fresh, though I felt there could be slight improvements in the warm selections.

Facilities

9.0

The hotel had well-maintained facilities, including a lovely pool area that provided a tranquil escape after exploring the city.

Mason

United Kingdom, December 2024

6.6/10

My stay at Torel Palace was a mix of beautiful charm and some unexpected issues. The views were absolutely stunning, and the staff was incredibly friendly and attentive (which really made my experience nice). However, I faced some challenges with my initial room, which had a damp smell, and later had to deal with noise from the wooden floors above me.

Rooms

7.0

The room I ended up in had a lovely view of Lisbon, and the furnishings were classic and comfortable. However, I noticed the ground-floor rooms could be problematic due to noise and poor ventilation.

Service

8.0

I found the staff to be friendly and helpful throughout my stay. However, I did experience some delays with my room changes, which was a bit frustrating.

Location

9.0

The location offered amazing views of the city, which I absolutely loved! It was a bit of a trek to get up to the hotel, but the atmosphere felt wonderfully serene and removed from the busyness of central Lisbon.

Dining

8.0

Breakfast was a highlight with its good variety, including delicious Portuguese pastries. The setting overlooking the city added to the dining experience, although I felt there could have been more staff available during breakfast.

Facilities

7.0

The facilities were well-maintained, and I appreciated the beautiful pool area. However, the overall upkeep could be improved, as I encountered some cleanliness issues in certain areas.

Cameron

United Kingdom, December 2024

6.4/10

My stay at Torel Palace Lisbon was quite nice. I loved the stunning views over the city and the charming outdoor spaces, but the noise from nearby construction in the adjacent building slightly impacted my quiet experience. The breakfast was a highlight with a fantastic variety, although I faced some issues with gluten-free options.

Rooms

9.0

My room in the pink building offered cozy decor and a comfortable bed, although I did notice some noise from the stairwell. Overall, it was a lovely space with beautiful rooftop views over Lisbon.

Service

10.0

Every staff member I encountered was warm and genuinely helpful, making me feel welcome during my stay. Their attentiveness truly enhanced my overall experience.

Location

8.0

The location is quiet and peaceful, located on top of a hill offering amazing views. Still, it’s a bit removed from the livelier Chiado area, which can be both a pro and con.

Dining

7.0

Breakfast was fantastic, with everything from fresh pastries to made-to-order items that exceeded standard hotel offerings. However, the availability of gluten-free options was quite limited.

Facilities

9.0

The hotel itself is beautifully restored, featuring well-maintained outdoor spaces like a lovely pool and terraced areas that I truly enjoyed.

Ella

United Kingdom, November 2024

6.8/10

My stay at Torel Palace Lisbon was quite an experience. The hotel boasts stunning design and beautiful views of the city, making it a picturesque spot. The staff were incredibly helpful and attentive, ensuring all my needs were met. However, the noise between rooms was a downside, and I did face some issues with room amenities. Overall, it felt more like a cozy boutique B&B than a classic hotel, which is something to keep in mind.

Rooms

8.0

The two-bedroom apartment was beautifully appointed, but lack of sound insulation and some minor maintenance issues detracted from the comfort.

Service

10.0

The staff were fantastic and genuinely kind, going out of their way to ensure a pleasant stay.

Location

10.0

The hotel is ideally located, offering a quiet retreat while still being within easy reach of Lisbon's attractions.

Dining

9.0

The breakfast offered a good variety and quality, but improvements could be made in the selection of options available.

Facilities

7.0

The common areas were lovely, though the layout felt more like a home than a hotel, lacking some typical amenities.

Samantha

United Kingdom, October 2024

5.6/10

My stay at Torel Palace Lisbon was a mix of wonderful experiences and some disappointments. The hotel itself is stunning and the views are absolutely amazing, but I did encounter a few issues. While the staff were super friendly and the breakfast spread was impressive, my room had a rather unpleasant sewage odor that lingered throughout my visit, which was a major downside.

Rooms

6.0

The room was beautiful and spacious, but I faced a significant issue with a sewage smell that couldn't be fixed during my stay. I was expecting a more luxurious experience given the price I paid.

Service

7.0

The staff were incredibly pleasant and welcoming. However, my experience in raising the issue about my room was not handled well, which left me feeling quite dissatisfied.

Location

9.0

The hotel's location is fantastic, perched on a hill with gorgeous views of the city. It provided a peaceful retreat while still being close to key attractions in Lisbon.

Dining

9.0

I was blown away by the breakfast buffet. The variety was great, with fresh pastries and made-to-order items. It definitely stood out during my stay.

Facilities

8.0

The general facilities were well-maintained and beautiful, including the outdoor spaces that offered relaxing spots to enjoy the stunning views.